Planning for the future is essential for CSPs. Rolling out investments can take time and, with a constantly evolving technology base, they must plan for the long-term. Many projects last for years – such as 5G rollout, or national fiber coverage, for example. Already, some are looking ahead to 6G, for example, which is unlikely to be deployed much before 2030. In this context, CSPs must balance near-term investments against those for longer time periods. To achieve this balance successfully, they need to be able to understand what resources are required and where they are needed – and have the agility to shift, if they experience new demands or pressure from different stakeholders. So, the eTOM process “produce resource business plans” is extremely important. It depends, however, on the provision of accurate information regarding resources, consumption trends and availability data. Network inventory is a crucial feed into this process, so a consolidated record of all network resources, across all levels, is essential. That’s what CROSS offers. It delivers the single source of truth required, consolidating all records into a single data model. This information is available via OSS and BSS integration to other processes that, in turn, feed into business and workflow plans.