Import data from other inventory systems and create a consolidated record of all assets with Synchro, a data synchronization module. Probes are available for commonly used inventory systems, active components, and protocols.
Data probes can be created for different EMS and NMS systems, enabling information to be correlated, and to automatically populate and update network inventory and service inventory and routing data.
A full list of available probes and connectors can be provided upon request.
Perform rapid Service Impact Analysis (SIA) and Root Cause Analysis (RCA) using the SIA module, which takes inputs from out-of-order services, filtered alarms, service port alarms (NMS), known network faults and more.
Quickly identify the likely cause of service faults, identify affected services, prepare for planned outages, and identify all customers affected by network repairs or upgrades.
These functions can be accessed directly in CROSS and integrated with external systems and assurance processes.
Insight provides an all-encompassing view of the network inventory by linking all physical and logical objects with services.
The module allows users to seamlessly query the Resource and Service Inventory, providing instant, in-depth visibility into any object and relevant information, including their consumer/provider interdependencies.
The Circuit module gives users an end-to-end view of network resources across Physical, Logical, and Virtual layers. These resources can be planned for and presented in three ways: a geographic, hierarchical, and schematic view.
End-to-end tracing is also supported, including capacity management checks and tracing via subnetworks. Routing rules are fully configurable, supporting capacity management and automation.
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CROSS includes additional modules to help plan and design your network, helping you to manage and monetize it more effectively. As you extend your portfolio, CROSS ensures all assets are captured, helping you to efficiently grow your customer base and deliver services more efficiently. It builds agility and operational performance, reducing costs and boosting your bottom line.
Search allows users to explore individual or groups of assets through the search wizard or by using full-text queries. Results can be viewed, used in other queries, and downloaded into Excel format.
Create and manage services, represented in a tree structure that captures service and object components. The Service module supports the detailed technical definition of any customer service based on service type and unique requirements.
Devices associated with Physical, Logical, and Virtual resources can be managed using the Locality module. Included in this is a detailed record of the equipment and all supporting technologies, such as air conditioning, power supply, security, and more.
Subnetworks can be created using this module, allowing users to define packet-switched technologies/devices involved in the support of transport (internal/access node and link connections). Third-party technologies can also be modeled where topological information is available.
The Radio module extends the basic Node and Link functions to support radio technologies and radio frequency management. Both Point-to-Point (PTP) and Point-to-Multipoint (PTMP) connections are supported.
Intuitively create permanent and/or temporary sets of assets with the Group module. For example, all leased assets from a third-party operator in a certain geographical area or all cards of a certain specification. Groups can then be used to run queries or reports.
Documentation of all network inventory specifications is supported through the Material module. This is required when new assets are incorporated into the network and must be documented. Templates can be created by the user so that common sets of assets are grouped in the materials catalog, such as a Cisco router made up of a logical element and a set of cards and shelves.
The IP module supports IP address management for both IP4 and IP6 and is fully integrated with RIPE. It is a comprehensive solution that includes the automatic splitting and merging of individual intervals of IP addresses using the IP4 and IP6 address space rules.
The Address module ensures that important information about the inventory, such as the location of assets, is complete and available to the user to support day-to-day operations, such as managing new sales. The module is highly configurable, allowing users to define attributes regarding the address, including ranges of enumerated values or pick lists.
The entire data model, topology, and hierarchy model for network, service, technology, and resource inventory assets are defined in the Configuration module. Built-in tools enable configuration to be exported and/or imported.
Reports can be designed using templates and shared with other users. Search criteria can include attributes about the asset type, spatial and topological data, as well as the assets’ consumer-provider relationships. Custom or predefined reports can be saved and generated in the form of custom user queries, which can be user-specific or shared across user groups.
By deploying CROSS together with UMS we have shortened identifying a network outage from tens of minutes to minutes, and finding customers impacted by the outage from hours to minutes. That enabled us to significantly improve the quality of our services.
The BSS/OSS solution by Enxoo and CROSS will enable NEXERA to respond to customer demands quickly and with the highest quality. Great level of automation of the solution, flexibility of the platform as well as in-depth telco knowledge and experience of Enxoo and CROSS teams encouraged us to select these partners.
CROSS integrates all current information about the equipment, its location and free capacity in one database. It allowed us to dramatically shorten offer preparation time for large VPN networks. We can calculate very accurately our cost of the proposed solution, and create alternatives to match the customer’s budget.
CROSS enabled us to control whether lease lines are still being used for paid services or whether they are still financially viable. We have been able to find unused or unprofitable circuits and save about 5% of annual Opex.
One stunningly simple idea that helps to overcome one of OSS’ biggest challenges – data quality.
When preparing planned outages, it used to take us a couple of days to identify all affected customers. CROSS helped us reduce that time to a few minutes.
CROSS allows us to store data with a varying level of detail. It does not impact proper functioning of RCA, SIA, Opex assurance, Availability check or network visualization in a map. Its system for data quality management - Data Ranking - allows us to identify the data with inadequate quality and improve it as needed.
The product feature that blew me away was the first I’ve seen that allows significant inter-relationship of data (yet in a simple data model), but still copes with poor data quality.
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