Benefits of CROSS solution

CROSS designed a bespoke solution to accommodate data of varying quality or completeness. The information in the system is managed according to its quality and can be used for processes such as RCA, SIA, Opex assurance etc.

”CROSS allows us to store data with varying level of detail. It does not impact proper functioning of RCA, SIA, Opex assurance, Availability check or network visualization in a map. Its system for data quality management - Data Ranking - allows us to identify the data with inadequate quality and improve it as needed.”

Pavel Fiala  |  T-mobile Czech Republic

CROSS is able to identify the alarm that caused an outage. It provides service components and topology data of any telecom network in milliseconds, which is an essential condition for the Root Cause Analysis. The Umbrella Management System (UMS) receives hundreds of alarms from all types of equipment. It correlates the alarms by time, type and importance, and reduce their number by a factor of ten.

“By deploying CROSS together with UMS we have shortened identifying a network outage from tens of minutes to minutes, and finding customers impacted by the outage from hours to minutes. That enabled us to significantly improve the quality of our services.”

Pavel Wilham | GTS

CROSS links different technology resources to services provided to a customer. It can easily verify whether revenue from a customer sufficiently covers all network operational costs and attains profitability.

“CROSS enabled us to control whether lease lines are still being used for paid services or whether they are still financially viable. We have been able to find unused or unprofitable circuits and save about 5% of annual Opex.”

Vaclav Dolinek | T-mobile Czech Republic

CROSS can visualize any data included in the data model which is essential for a number of processes, such as data editing and sales.

“When displaying data, I appreciate that CROSS can provide graphic representation of very accurate data as well as low quality generic data. The system acts consistently and I can be certain that there is no data missing. I don’t need to worry about – and assume responsibility for – the data integrity of other external systems. This simplifies and speeds up many processes, including visualization.”

Pavel Fiala | T-mobile Czech Republic

CROSS can regularly update your network inventory directly in the SAP. This allows you to perform asset inventory fast, reliably and without additional costs.

“The finance department keeps all information about network assets in SAP. However, it is mostly not up-to-date, because the changes in the network are entered into SAP incorrectly, or late, or not at all.”

Vaclav Dolinek | T-mobile Czech Republic

CROSS provides fast and fully automated responses to inquiries about service availability and calculates their costs using additional data sources.

“CROSS knows which addresses are covered by our network, which enables our eBonding service to run automatically. It generates offers for our partners within seconds, in response to their inquiries. This service represents a new, successful and fully scalable sales channel that does not require any additional opex as it grows.”

Pavel Fiala | T-mobile Czech Republic

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