Understand the challenges faced by lack of alignment between business and operational systems, learn how to solve them and discover how to enable greater agility in service delivery.
Until relatively recently, there was often a clear separation between BSS and OSS platforms and systems. Each fulfilled its function and each was managed by different teams. Today, however, the need for telecoms operators and carriers to deliver services faster and with greater agility has shown that there needs to be much closer alignment between operational and business processes. Put simply, customers expect that orders can be activated with the minimum possible time delay.